I keep getting this message when trying to activate the form.

  • tlou
    Answered on October 28, 2014 05:46 PM

    I keep getting this message when trying to activate the form. Form Generator is not Active.

    Login or sign-up with Jotform to get started. connect with jotform button doesn't work at all.

  • Jonathan JotForm Support
    Answered on October 28, 2014 06:09 PM

    You should login to your JotForm account first before proceeding with the integration.

    You can login at http://www.jotform.com/login

    Then try using the plugin again on your WP page.

     

    Thanks.

     

  • tlou
    Answered on October 28, 2014 11:41 PM
    Still won't work
    ...
  • Ashwin JotForm Support
    Answered on October 29, 2014 08:19 AM

    Hello tlou,

    I keep getting this message when trying to activate the form. Form Generator is not Active.

    Do you mean to say that you are unable to activate the plugin?

    Can you please share a screenshot of the issue so that we can take a look. The following guide should help you upload image in your forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you! 

     

  • tlou
    Answered on October 29, 2014 09:21 AM
    i can call it and select the form i want.
    [image: Inline image 1]
    but i cant view submissions or anything else. please help
    [image: Inline image 2]
    ...
  • Welvin Support Team Lead
    Answered on October 29, 2014 10:49 AM

    I just tried it and it works without any issues, please take a look at the following screenshot:

    I keep getting this message when trying to activate the form Screenshot 20

    Please make sure to login or authenticate an access by providing a valid API with Full Access permission from your account. In the Plugin, you can configure your API in the settings tab.

    Thank you!