What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form created can't display well on the IE, google chrome, and firefox

    Asked by Rebecca  on October 28, 2014 at 05:57 PM

    Can someone help me check what happened about my form? It can't display well on the IE, google chrome, and firefox. I really appreciate it.

    Page URL:
    www.extremesmoothspa.com

    check embed form
  • Profile Image
    JotForm Support

    Answered by jonathan on October 28, 2014 at 06:19 PM

    Hi,

    I can see the embedded jotform http://www.jotform.us/form/42876773042158 in your website

    But I think it was not correctly embedded.

     

     

    Please try re-embedding the form using its iframe embed code instead.

    Follow this user guide http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Inform us if issue remains even after re-embedding already.

     

    Thanks.

     

     

  • Profile Image

    Answered by rebeccalinkinnovation on October 28, 2014 at 06:36 PM

    Thank you for your reply, but I don't like the iframe border. I just want this form to be clean. Is there any way to embed it correctly? Thank you very much

  • Profile Image
    JotForm Support

    Answered by Kiran on October 28, 2014 at 06:44 PM

    It seems that you've already figured out with iframe border issue and I am not seeing any border around the iframe. 

    Please get back to us if you have any other questions. We will be happy to help.

    Thank you for using JotForm.