forms look weird and screen lags in loading

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    designfacet
    Asked on September 20, 2011 at 11:00 AM

    My forms look weird and screen lags in loading. I feel it effects my companies image, although I love jotform, the recent events and now this, makes me wonder how my potential clients will or will not be able to contact me.

     

    Here is a sample of what my form should not look like. I have no idea why the form is all messed up, why all the bullets?

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    mliz
    Answered on September 20, 2011 at 12:34 PM

    Hi,

    I tested the form mentioned and it was displayed instantly without the bullets.

    It should be working fine, if this is not the case on your end let us know.


    Regards,
    Mliz

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    abajan
    Answered on September 20, 2011 at 02:57 PM

    Hi designfacet

    Like my colleague Mliz, it looks fine on my end as well when viewed at its own URL. Do you have it embedded on one of the pages at designfacet.com? If so, which method did you use to embed it? It's possible that one or more of DesignFacet's styles may be overriding those in the form, resulting in the bullets. (In other words, some elments of DesignFacet's CSS may be cascading down into the form because they carry more weight than JotForm's styles).

    To avoid this, replace the form code currently embedded on your site with the iFrame version provided by the Embed Form Wizard. (Of course, I'm making quite a bit of assumptions here and it could well be a browser issue instead of the form being embedded anywhere.)

    If this doesn't help to resolve the issue, please provide more information like the browser used or the web page within which the form is embedded.

    Thanks.


    ~ Wayne

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    behzad
    Answered on September 20, 2011 at 04:04 PM

    Thank you will look into this.