Stripe Integration: Subscription Price is not being updated when it's changed on the payment integration tool

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    erwayjc
    Asked on October 28, 2014 at 07:16 PM

    I recently changed a subscription price in my Jotform. A customer purchased it but was charged the old price. Is this a Jotform error or Stripe?

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    raul
    Answered on October 28, 2014 at 08:21 PM

    Hello,

    Is this the form you are referring to? http://www.jotform.us/form/42326373424148

    I see that it's configured to charge $197.00 each month.

    And it's showing the same price on the form

    Is this the correct price?

    Please let us know more details about this issue, so we can further investigate it.

    Thanks.

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    erwayjc
    Answered on October 28, 2014 at 08:41 PM
    I got it to work. But I had to delete the payment option and create a new
    ...
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    raul
    Answered on October 28, 2014 at 08:49 PM

    That's great, we're glad that is working now :)
    Please let us know if we can be of further assistance.

    Best Regards.