What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my form not working?

    Asked by feliciagrundel on October 29, 2014 at 04:04 AM

    Yesterday I noticed that my forms automatically changed to "disabled", it only showed the error message "This form is currently unavailable", then I found the "enable" button and got it to work again. But now I can't recieve subissions through my form, then it only shows the same message, and not my thank you message. What is going on here? Are you having problems with this at the moment?

     

    Thanks,

    Page URL:
    http://www.jotformeu.com/form/42722371650349

    My Forms Thank You message message thanks
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    JotForm Support

    Answered by NeilVicente on October 29, 2014 at 05:31 AM

    Hello Felicia,

    A recent released has caused this bug. However, we would like to inform you that this has been fixed already, so your forms should now be working as expected.

    We apologize for any troubles caused on your end.