What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancel my subscription

    Asked by LeandroAntonioLelesdaSilva on October 29, 2014 at 09:22 AM

    I want to cancel my subscription for now, and don´t pay another annual tax, please

    Thank you

  • Profile Image

    Answered by raul on October 29, 2014 at 10:38 AM


    You can do this by logging in to your account, then look for the man-looking icon, click it and then click on the Account link.

    Then look for the Billing section and select the Starter plan.

    Please note that when your account is downgraded your monthly limit submissions will be decreased.

    If you have any questions, please let us know.