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QHubAsked on October 29, 2014 at 9:47 AM
Hello,
Here is the situation:
I have an email address, TWAmpLog@alltechcomm.net. This email address was set up soley for the purpose of receiving all the notification emails. I have an autoresponder email sent to whoever fills out the form.
Here is the problem:
TWAmpLog received all notification emails for months. The last notification it received was 10/17. During that time, the autoresponder email continued to be received by the person filling out the form. All of the people filling out the form have @alltechcomm.net email addresses as well, so the notification and autoresponder are going to the same domain. If I change the notification to another @alltechcomm.net, such as my email, cquinn@alltechcomm.net, I get the notification. This problem has been experience on multiple machines, by different users, and on both webmail and Outlook. When I send and receive on Outlook I receive the message shown in the attached screenshot.
I supplied the link to one of 3 forms that are having the issue in the section designated for that purpose. Here are all 3 of them in case that helps:
http://www.jotform.us/QHub/All-Tech_Node_Log
http://www.jotform.us/QHub/All-Tech_Amp_Log
http://www.jotform.us/QHub/All-Tech_EOL_Log
I'm in contact with my email provider, GoDaddy, and they say that it is on the JotForm end.
Can you help me?
Thanks,
Casey
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QHubReplied on October 29, 2014 at 12:01 PM
Thank you very much. I'll call them right away. I didn't think they gave my problem enough consideration before blaming it on Jot.
Thank you,
Casey