What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I setup the Dropbox integration on my form, and it creates the folder correctly but the PDF won't open and is 0KB, what am I doing wrong?

    Asked by YESTexas on September 20, 2011 at 01:53 PM
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    Answered by mobilemegaphone on September 20, 2011 at 06:30 PM

    I'm having the same issue. I look forward to the answer. In the meantime, I can access the PDF content via the Submissions tab in JotForm iteself. However, it would be great to have it work as I'll be using this feature to get the information on to my virtual team.

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    Answered by allanftd on September 21, 2011 at 02:19 AM

    Hi mobilemegaphone,

    With regards to your workaround, you can actually make the submissions page public so that yur other team members can access the data remotely. It has password protection so you can be sure only authorized persons can access it.

    Follow these steps as shown in the above screenshot:

    1. Go to your form's submissions page and click the small gear icon.
    2. Check the "Make this page public" option.
    3. Enter a common password that you can share with your virtual team.
    4. Click OK

    And you're ready to go!

    Please let us know if  you have any other questions or concerns. Thank you and enjoy using JotForm!

    JOTFORM SUPPORT