- andy_hAsked on October 29, 2014 at 07:14 PM
I have a subscription product and I am using paypal as the payment method.
I want to be notified in advance of a credit card expiring so I can contact the customer in advance.
At the moment I have included a field requesting the customers card expiry date - however is there any way of doing this without them haveing to enter this information twice?
- JotForm SupportWelvinAnswered on October 29, 2014 at 07:37 PM
If the card is reaching its expiration date, Paypal will always notify the owner of the card and would ask to update it. I think you will also get notified about the preapproved payment status of the user.
Unfortunately, we don't have a control of that information and there's no way in the integration to know and automatically get this data from the user.