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    Adding border to a field on the created pdf file

    Asked by ceu.csupomona on October 29, 2014 at 07:31 PM


    Is there a way to add a border to a field to the pdf that jotform creates? I just want a border around the notes field when the pdf is created. Example attached. Is this possible or not?


    thank you.

    Page URL:

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    JotForm Support

    Answered by jonathan on October 29, 2014 at 07:49 PM


    Unfortunately no.

    Because the submission's PDF file is an auto generated file, you cannot customize or modify it in any way.

    What you can probably do instead is to create a custom Thank you Page of the form submission data that you can print or Save As PDF file.

    User guide: https://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page


    Inform us if you need further assistance on this.



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    Answered by ceu.csupomona on October 30, 2014 at 11:08 AM

    That is okay. If it can't be edited it is alright. We will just not do that. 


    Thank you.

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    Answered by ceu.csupomona on October 30, 2014 at 11:46 AM

    Oh, what about having an image be inserted into the pdf. Like I want to put an image file at the end of the form that is hidden from the form. But when people submit the form and the pdf is created at the end it has the image? I hope that makes sense.

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    Answered by Ben on October 30, 2014 at 01:22 PM


    You could do that, but you would need to select that in the submissions in order to show like that. To do that you should go to your submissions ( How to view Submissions ) and then click on the little gear wheel.

    Once there you will see which fields to include/exclude and you should also take a look under them for 2 settings:

    You should click on Show Headers and Texts and if needed (if you use plain img you can leave it checked) uncheck the Auto Hide Empty Fields.

    Do let us know if you have any further questions.

    Best Regards,

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    Answered by ceu.csupomona on October 30, 2014 at 02:42 PM

    Actually I think this would work. But it would be great if we can say which headers and texts to be shown. But for now this is great. Thank you.

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    JotForm Support

    Answered by david on October 30, 2014 at 03:05 PM

    Glad to hear it!  We are actually currently working on allowing users to further customize the PDF outputs of their submissions.  This functionality is still a ways off but it is indeed in the works.

    In the mean time, let us know if there is any further we can assist you with and we will be happy to do so.