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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When will the email notifications work like before?

    Asked by twanggcs on September 20, 2011 at 04:05 PM

    I'm currently doing the gmail work-around, but I need it to go directly to the email addresses I want.  Do I need to white list something new?

    Page URL:
    http://www.grandchinashipping.com/cms.php?content_id=RailBill

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    JotForm Founder

    Answered by aytekin on September 20, 2011 at 04:42 PM

    Can you try it now? We have just switched back to the old email sending method. 

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    Answered by twanggcs on September 20, 2011 at 04:56 PM

    now none of them are going through over the past 2 hours, not even through to the gmail work-around

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    JotForm Founder

    Answered by aytekin on September 20, 2011 at 05:00 PM

    The emails seem to be accepted by your email server fine. You should probably check your local spam folder. 

    Sep 20 16:52:13 ying sm-mta[25748]: p8KKpnsb025746: to=<intermodal@gcsagency.com>, ctladdr=<noreply@jotform.com> (1001/1002), delay=00:00:24, xdelay=00:00:24, mailer=esmtp, pri=122504, relay=spamfilter.gcsagency.com. [69.85.234.52], dsn=2.0.0, stat=Sent (Ok: queued as 2F85F515F51)