still not getting our forms from website

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    albanyfoam
    Asked on September 20, 2011 at 04:52 PM

    We have sent a test multiple times today, and nothing has shown up yet.  Your site states that all is well, but not for our site.  Please advise.

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    albanyfoam
    Answered on September 21, 2011 at 10:42 AM

    We cleared the DNS cache, we changed the link on our webpage to the www.jotform.net and here's what is still happening:

    1)  forms show up on jot form site

    2)  no email notifications are being sent to us

    3)  no test emails are being sent to a different email

    What is keeping your site from sending to our email?

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    aytekin
    Answered on September 21, 2011 at 11:28 AM

    It was an issue with out reverse DNS settings. It should be fixed now. Can you do a test submission and see if you are receiving it?