What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms stopped sending me notifications.

    Asked by abrown on September 20, 2011 at 05:20 PM

    Is this a problem on your end? I do not see them in my spam folder. I did a test during the downtime today and that went through fine but none of the forms after that were sent to my email. Thanks.

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    JotForm Founder

    Answered by aytekin on September 21, 2011 at 05:00 AM

    Please check your spam folder. I think we found the problem for some forms to be sent to spam folders. We had incorrect reverse DNS entries on some of the servers. We are fixing that today, so it should start coming correctly soon.