What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm getting a "502 Bad Gateway cloudflare-nginx" error.

    Asked by lmrttn on October 30, 2014 at 12:30 PM

    I'm getting a "502 Bad Gateway cloudflare-nginx" error. The form worked fine until yesterday. How can I solve this?

    http://www.jotformeu.com/form/42571946002350

    2nd page



    This is a re-post of a comment on How to Set Up the Configurable List Widget

    jotformeu cloudflare 502 bad gateway
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    JotForm Founder

    Answered by aytekin on October 30, 2014 at 12:31 PM

    Just tested your form and it worked fine. So, it must be a temporary problem. Sorry about that. 

     

    http://www.jotformeu.com/form/42571946002350

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    Answered by lmrttn on October 31, 2014 at 03:16 AM

    Hmmm, odd. I'm still getting the error. Tried it at work and at home on different browsers, even through different vpn locations. It was reported by a user, so it's not just me.

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    Answered by lmrttn on October 31, 2014 at 08:50 AM

    Did some test and it turn out that the number of characters in the widget exceeds some limit. The widget has worked fine for weeks, so some change must have been made on part of Jotform. Which

    This a very serious enquiry we are running. I can't take it offline and I can't have entries coming in with missing data!!

    Can someone help me here?

     

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    JotForm Support

    Answered by jonathan on October 31, 2014 at 10:28 AM

    Hi,

    Thank you for updating us.

    I believe you have already created a thread about the widget as the caused of the 502 bad gateway error on this thread

    http://www.jotform.com/answers/451544-502-bad-gateway-error-for-Configurable-List-widget#2

    Please follow the link I provided and post your follow-up and updated response there instead.

    We will attend to your inquiry on that thread also.

    Thanks.

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    JotForm Support

    Answered by kenneth on December 03, 2014 at 02:20 AM

    Hi, all of the 502 gateway error problems for this widget should be fixed. We recently updated our widget core to support longer options/text for this widget. Please confirm if it works from your end otherwise report back so that we can further investigate the problem.

    Thank you!
    Widget Team

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    Answered by AsysteoMark  on May 11, 2015 at 05:32 AM

    hello! i'm noob jotform i installed script correctly....but few days ago after php version update i got error like this http://www.asysteo.pl and i really dont have idea what happend. I checked all instalation readme files and I even installed jotform again still no success.

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    Answered by Ben on May 11, 2015 at 09:36 AM

    @AsysteoMark Please note that these forums are for JotForm - Online form builder and that for JotForm Engine you should contact our different team that works with that.

    You can do that by going to this page.

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    Answered by Ben on May 28, 2015 at 05:18 PM

    Per your reply you seem to be using the JotForm Engine - not the Online JotForm Form Builder.

    If so, please follow the same steps as mentioned above - contact our team working on the JotForm Engine by going to this page: Interlogy - Contact Us Page

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    Answered by Dafcom  on October 18, 2015 at 12:44 AM

    i have this problem in my web www.dafcom.net and http://seotools.dafcom.net please help me.. :)

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    JotForm Founder

    Answered by aytekin on October 18, 2015 at 01:45 AM

    Can you provide the exact URLs of the pages on these sites that is giving the error?

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    Answered by johan on November 08, 2016 at 05:23 AM

    hi can you please help me all off my forms are not sending or submitting  
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    JotForm Support

    Answered by owen on November 08, 2016 at 07:40 AM

    Hi Johan,

    We encourage our users to open new threads when they have new issues or questions. You will be responded here:

    https://www.jotform.com/answers/984821

    Thank you for contacting us.