What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am paying for premium and no longer need it. How do I cancel

    Asked by pieceofcake on October 30, 2014 at 01:21 PM

    When I access my account it shows that we are on the free plan, but I am paying for the premium.  I need to cancel the premium plan

    and premium plan my account
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    JotForm Support

    Answered by KadeJM on October 30, 2014 at 02:08 PM

    Sorry about that, I've cancelled your premium plan per your request.