What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Creation of a very simple jotform

    Asked by mimiliz on October 30, 2014 at 01:30 PM
    Now, I'm trying since 2 days to create this very simple form, I don't get
    it.

    URL of the form: http://cartesportebonheur.com/form.html

    Please, can you help me again?
    simple jotform
  • Profile Image
    JotForm Support

    Answered by KadeJM on October 30, 2014 at 01:34 PM

    We understand you're trying to create a very simple jotform.

    Can you please explain more about what you "don't get" so that we can help you better.

  • Profile Image

    Answered by mimiliz on October 30, 2014 at 02:11 PM

    Thank you Kade for your fast answer.

    ...
  • Profile Image
    JotForm Support

    Answered by KadeJM on October 30, 2014 at 02:15 PM

    You are quite welcome.

    Were you still needing help with creating a simple form?

    If so please return to your thread and let us know. 

  • Profile Image

    Answered by mimiliz on October 30, 2014 at 02:31 PM
    Yes, I still need help creating a new form. I've just tried.


    _____
    De : JotForm Support Forum [mailto:noreply@jotform.com]
    Envoy: 30 octobre 2014 14:15
    : davis.louise@videotron.ca
    Objet : Re: Creation of a very simple form
    A new response has been received:
    JotForm
    Answered by KadeJM
    You are quite welcome.
    Were you still needing help with creating a simple form?
    If so please return to your thread and let us know.
    View
    this thread on browser Unsubscribe
    a0332071d4bf5bddf5176f98f1b9&unsubscribe=> Thread
    1414692915
    ...
  • Profile Image
    JotForm Support

    Answered by KadeJM on October 30, 2014 at 02:44 PM

    Can you please explain more about what the problem is then and what you are trying to do?

  • Profile Image

    Answered by mimiliz on October 30, 2014 at 03:01 PM

    I'm trying since 2 days to create this very simple Mail form, I don't get
    it.
    URL of the Mail form: http://cartesportebonheur.com/form.html
    ...
  • Profile Image
    JotForm Support

    Answered by david on October 30, 2014 at 03:31 PM

    Hi,

    If you could let us know specifically which parts of the form you are having trouble recreating, as well as the form you are working on, we will be happy to help you adjust whatever you need.  Just let us know and we will do what we can.

  • Profile Image
    JotForm Support

    Answered by KadeJM on October 30, 2014 at 09:22 PM

    I'm truly very sorry about the mix up I had. I misread your question that lead to the confusing I had with what you were trying to do when creating a new form like that one.

    However, I realize now that I think what you actually were asking about is making a jotform that is very similar to the one in the link you first provided if that might be correct?

    Something like this maybe - http://www.jotformpro.com/form/43028163188960 

    If you want us to change anything or fix it by all means please let us know and we'll gladly help change it in anyway we can to get you squared away and happy with it.

    If you're wondering how I did that here's some quick instructions on how to do it:

    (1) Make form with 8 Textboxes.

    (2) Use "shrink" so that your textboxes line up 2 at a time side by side.

    (3) Now use our form designer feature which will help you shift the field spacing closer together. Here's some videos to show you how to use our form designer tool.

    If you're happy with the way it is just clone it and it's all yours!

  • Profile Image

    Answered by mimiliz on October 31, 2014 at 07:21 AM
    Hi,

    I've finally made a form. But there is a little problem again: a script
    error
    I truly hope it is the last problem with my form. I'm sorry but I have
    enough

    _____
    De : JotForm Support Forum [mailto:noreply@jotform.com]
    Envoy: 30 octobre 2014 21:23
    : davis.louise@videotron.ca
    Objet : Re: Creation of a very simple jotform
    A new response has been received:
    JotForm
    Answered by KadeJM
    I'm truly very sorry about the mix up I had. I misread your question that
    lead to the confusing I had with what you were trying to do when creating a
    new form like that one.
    However, I realize now that I think what you actually were asking about is
    making a jotform that is very similar to the one in the link
    you first provided if that might
    be correct?
    Something like this maybe - http://www.jotformpro.com/form/43028163188960
    If you want us to change anything or fix it by all means please let us know
    and we'll gladly help change it in anyway we can to get you squared away and
    happy with it.
    If you're wondering how I did that here's some quick instructions on how to
    do it:
    (1) Make
    form with 8 Textboxes.
    (2) Use "shrink"
    so that
    your textboxes line up 2 at a time side by side.
    (3) Now use our form
    designer
    feature which will help you shift the field spacing closer together. Here's
    some videos to show you how to use our form designer tool.
    If you're happy with the way it is just clone it and it's all yours!
    View

    this thread on browser Unsubscribe
    7fba0332071d4bf5bddf5176f98f1b9&unsubscribe=> Thread
    1414718562
    ...
  • Profile Image
    JotForm Support

    Answered by KadeJM on October 31, 2014 at 09:49 AM

    Sorry to see that you're having an error with it's script now.

    Is this happening within your jotform account when previewing it? Or have you embedded it?

    What's the script error message saying? And where are you seeing it?

    Are you able to provide a screenshot of it if possible?

    If you're able to take a screenshot please use our Image Insertion Tool to add it to this thread. This way we can see what's going on and then do what we do best to help resolve it. 

  • Profile Image

    Answered by mimiliz on October 31, 2014 at 11:01 AM
    Embedded. The problem seems to be when we click on Submit. It's written
    (sorry) in French: constante de chae non termin. I join a screenshot.

    Thank you
    _____
    De : JotForm Support Forum [mailto:noreply@jotform.com]
    Envoy: 31 octobre 2014 09:49
    : davis.louise@videotron.ca
    Objet : Re: Creation of a very simple jotform
    A new response has been received:
    JotForm
    Answered by KadeJM
    Sorry to see that you're having an error with it's script now.
    Is this happening within your jotform account when previewing it? Or have
    you embedded it?
    What's the script error message saying? And where are you seeing it?
    Are you able to provide a screenshot of it if possible?
    If you're able to take a screenshot please use our Image

    Insertion Tool to add it to this thread. This way we can see what's going on
    and then do what we do best to help resolve it.
    View

    this thread on browser Unsubscribe
    7fba0332071d4bf5bddf5176f98f1b9&unsubscribe=> Thread
    1414763356
    ...
  • Profile Image
    JotForm Support

    Answered by KadeJM on October 31, 2014 at 11:18 AM

    No need to apologize and we'll do whatever it takes to get to the bottom of the problem for you.

    Since you stated it's "embedded" is it possible for you to share a link to the webpage that you have the new jotform embedded on? I would like to inspect it to help you furthermore with it.

    From the sound of it since you said it's embedded there is the possibility of a conflict between your website scripts and the form scripts so that could be a probable cause. If you've used the default script method to embed your jotform I would suggest trying to use the iFrame instead to see if that helps at all since it surrounds your jotform in a protective frame.

    You mentioned that it's when the problem happens when you click the submit button.

    Did you maybe mean that's when the error appears?

    Is it not submitting or is there a red text that appears saying there are errors on the form please go back and fix it? Is it something along those lines?

  • Profile Image

    Answered by mimiliz on October 31, 2014 at 12:31 PM
    I'm happy to tell you that the form works pretty good.
    ...
  • Profile Image
    JotForm Support

    Answered by KadeJM on October 31, 2014 at 02:08 PM

    That's terrific! I'm glad to hear it!

    If you run into any further issues with it do let us know or if you have any new questions or problems please feel free to open a new thread and we will respond as soon as we can.