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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Set Conditional Recipients Base On Dropdown Selection

    Asked by mike1kirby on October 30, 2014 at 01:39 PM

    how to set conditional recipients base on dropdown selection

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    Answered by Shadae on October 30, 2014 at 02:55 PM

    Hi mike1kirby,

    To confirm, you would like for when certain options are selected that the email notifications go to a specific email address?

    If that is the case, you would have to create the email notification that you would like to be sent out. How to Setup Email Notifications

    Please follow the steps below to set up your conditions:

    1. Go to Setup and Embed

    2. Select Conditions

    3. Select "Send Email After Submission" Condition

    4. Setup the conditions for each options and the email it should go to

    I hope this helps! Please inform us if you need additional assistance.

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    Answered by mike1kirby on October 30, 2014 at 03:00 PM

    Thanks Shadae, I appreciate you help. That did the trick.

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    JotForm Support

    Answered by Kiran on October 30, 2014 at 03:30 PM

    We are glad that the solution provided by our colleague worked for you. Please do not hesitate to get in touch with us if you have any other questions. We will be happy to help.

    Thank you for using JotForm.