What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hello it don't work

    Asked by jonathangarant on October 30, 2014 at 03:17 PM

    i fill all the detail and prit submit   but i go to my email adresse and i dont recive it ??

    Page URL:

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    Answered by Shadae on October 30, 2014 at 03:48 PM

    Hi jonathangarant,

    I reviewed your email notifications and I am seeing where there are elements missing that would cause an issue with getting the submissions to you.

    Please edit the email notification to include a "Sender Name" that should resolve the issue that you are experiencing with not getting your email notifications.

    I hope this helps! Please inform us if you need additional assistance.

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    Answered by jonathangarant on October 30, 2014 at 04:18 PM

    sender fild was not set thank you problem solve

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    JotForm Support

    Answered by david on October 30, 2014 at 04:45 PM

    Glad to hear you were able to get this resolved.  Let us know if there is anything else we can assist you with and we will be happy to do so.