What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I want to cancel my payment bill. How can I do that?

    Asked by eluedy on September 20, 2011 at 09:27 PM
  • Profile Image

    Answered by allanftd on September 21, 2011 at 12:24 AM

    Hi eluedy,

    We can cancel your account for you. May we ask if you're paying through Paypal or credit card? If you're paying via credit card, kindly provide also your latest order reference number found in the receipt emailed to you.

    We hope to see you again in JotForm!

    JOTFORM SUPPORT