What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms showing/displaying over quota

    Asked by parentassociation on October 31, 2014 at 10:46 AM

    I went in and deleted another form we had to make room but we are still getting this message on orders. We are in the last few days of our fundraiser and really need help getting this problem corrected. Thank you!

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    JotForm Support

    Answered by Charlie on October 31, 2014 at 12:19 PM


    Apologies for the inconvenience you are having.

    May I know which form you have problems with? Upon checking your account, I see 4 forms. And you are still far from reaching your quota. Are you referring to your account or a separate one you have with a different form? Also please do check if you are logged in, it might have been that the form was created under a guest account? 

    I've also cleared your form's cache just to make sure, if you are still having problems as of this moment, if possible please do send us a screenshot of it, that might help us a lot.

    We'll wait for your response.