Forms showing/displaying over quota

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    Asked on October 31, 2014 at 10:46 AM

    I went in and deleted another form we had to make room but we are still getting this message on orders. We are in the last few days of our fundraiser and really need help getting this problem corrected. Thank you!

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    Answered on October 31, 2014 at 12:19 PM


    Apologies for the inconvenience you are having.

    May I know which form you have problems with? Upon checking your account, I see 4 forms. And you are still far from reaching your quota. Are you referring to your account or a separate one you have with a different form? Also please do check if you are logged in, it might have been that the form was created under a guest account? 

    I've also cleared your form's cache just to make sure, if you are still having problems as of this moment, if possible please do send us a screenshot of it, that might help us a lot.

    We'll wait for your response.