Smooth Signature widget is not being displayed correctly in my form

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    Zach Lee
    Asked on October 31, 2014 at 12:05 PM

    We require our customers to fill out and sign medical release and liability waivers. They are available on our website homepage under "pre-trip" forms. It is no longer allowing them to sign, and the signature is the most crucial part for liability purposes. Could you help?


    Thank you.

  • Profile Image
    Answered on October 31, 2014 at 01:54 PM


    Upon checking your form, I see that both widgets are not being rendered correctly in your form.
    I was able to fix this on my cloned version of your form by deleting both widgets and adding them again.

    Please try to do this in your form and let us know if they work.

    Thank you.