What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Smooth Signature widget is not being displayed correctly in my form

    Asked by Zach Lee on October 31, 2014 at 12:05 PM

    We require our customers to fill out and sign medical release and liability waivers. They are available on our website homepage under "pre-trip" forms. It is no longer allowing them to sign, and the signature is the most crucial part for liability purposes. Could you help?


    Thank you.

    Page URL:

  • Profile Image

    Answered by raul on October 31, 2014 at 01:54 PM


    Upon checking your form, I see that both widgets are not being rendered correctly in your form.
    I was able to fix this on my cloned version of your form by deleting both widgets and adding them again.

    Please try to do this in your form and let us know if they work.

    Thank you.