Why am I not receiving notification of form submissions?

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    kalohe00
    Asked on September 20, 2011 at 10:29 PM

    I have a premium account with JotForm and never had an issue with receiving your emails. As of today none of my submissions are being emailed to me. The emails are not going to a spam folder and have never went to spam to a spam folder

    Please let me know how to resolve this issue-

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    stevemotif
    Answered on September 21, 2011 at 02:08 AM

    Hi

    I am not getting any notification mail to the requested mail id. But if i click test mail i am getting a test mail,if i submit the form i am not getting any mails......i also cleared the DNS cache....

     

    Regards

    Firesky 

  • Profile Image
    aytekin
    Answered on September 21, 2011 at 09:05 AM

    The reverse DNS is now fixed. If the emails were going to spam folder because of that, you should receive them from now on.