What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account is over SSL submissions limit

    Asked by JimKwon on October 31, 2014 at 01:20 PM

    It says "This form has exceeded its allocated quota." for one of my applications. It isn't the SSL secured form and

    I know the quota has not been met

    secured form Allocated Quota
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    JotForm Support

    Answered by Mike_T on October 31, 2014 at 02:38 PM

    You have received 11 submissions over secure https connection during October, while the monthly SSL submissions limit on the Free accounts is 10.

    If you would like to use regular submissions, please make sure to not use https form links/code.

    Note, that we reset the quota on the first day of each month. It means, that the quota will be reset to 0 on November 1st, 2014.

    Please feel free to contact us if you need any further assistance.