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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do i direct (or auto-hide other options) respondent to further options; once they choose the first option?

    Asked by ClaraTeo on September 21, 2011 at 12:25 AM

    6. What category of organic produce and natural products do you buy most often?

     

    Organic food and fresh produce (pls proceed to 6.1)

    Baby organic products (pls proceed to 6.2)

    Children organic products (pls proceed to 6.3)

     

    6.1. Special Needs products

    Dairy-free

    Wheat-free

     

    6.2 Baby foods

     

    etcs...

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    Answered by brx250 on September 21, 2011 at 01:57 AM

    Hi ClaraTeo,

    FIrst of all, thank you for using JotForm.

    You can do that by using JotForm's Conditional Logic. Just navigate to your form, click on "Conditions" under the "Setup & Embed" tab, and choose "Show / Hide Form Field".

    Then construct your conditions.

    Your final output should be something like this one below: 

    You can have the live view of my sample form through http://www.jotform.net/form/12624405212?. Hope you find this useful.

    If you have further issues and concerns. Please feel free to contact us again.

    _____________________________________________    

    Albert  | JotForm Support  

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    Answered by ClaraTeo on September 21, 2011 at 10:37 PM

    Hi Albert

    Thanks for your prompt reply!

    My conditions function is not working. When i create to show only a particular field, the rest of the fields appear. (Same for all options)

    What should i do? I can provide screenshot; but here does not provide attach function.

    Let me know, thanks for your help!

     

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    Answered by brx250 on September 21, 2011 at 10:53 PM

    Hi there,

    You are always welcome! You can read further information on how to attach screenshot to your post through this link http://www.jotform.net/answers/31636-How-to-insert-embed-a-screen-shot-a-k-a-screen-dump-into-a-post. I'll try to have a further look into your forms while waiting for your reply.

    Thank you for your patience.

    _____________________________________________    

    Albert  JotForm Support  

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    Answered by ClaraTeo on September 22, 2011 at 02:56 AM
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    Answered by ClaraTeo on September 22, 2011 at 02:58 AM
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    Answered by ClaraTeo on September 22, 2011 at 02:59 AM

    I have set the conditions according to the question; however, the option does not appear as accordingly.

     

    Pls advise?

     

    Thanks for your help!

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    Answered by brx250 on September 22, 2011 at 04:38 AM

    Hi ClaraTeo,

    We appreciate your prompt reply. To address your issue, the ampersand sign in the "Beauty & Wellness" and "Home & Living" items are causing the problem. I recommend you replace "&" with "and" instead and recreate your conditions. That should help. You can check the changes I've made to the form I've cloned from you through http://www.jotform.net/form/12641348255?, if you want, you can clone it, too.

    If you have further issues and concerns, please feel free to contact us again.

    _____________________________________________    

    Albert  JotForm Support 

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    Answered by ClaraTeo on September 22, 2011 at 09:56 PM

    Thanks! it works!!!!

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    Answered by brx250 on September 22, 2011 at 11:23 PM

    You're very much welcome! :)

    If you do have any other questions in the future, please feel free to let us know. Our team will be more than happy to help you with anything.

    _____________________________________________    

    Albert  JotForm Support