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    Unable to integrate a form with a google spreadsheet service

    Asked by NYMF on October 31, 2014 at 04:58 PM

    Google Sheets Integration Fail--repeatedly

    Hi,

     

    I have used integrated Google Sheets with many other forms on a different account, however, this form will simply not work (I am using a different email address than the one registered with the account, but it is in the same organization  and has never been a problem before...).  Every time I try to integrate it, I am told there that an error occured during integration.  Please help--it is the only piece of the puzzle left!

     

     

    Thanks,

     

    Corey

     

     

    Page URL:
    http://form.jotform.us/form/43034726676156

    google spreadsheet integration
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    JotForm Support

    Answered by Mike_T on October 31, 2014 at 06:32 PM

    Thank you for contacting us.

    I have tried the integration several times, but I was not able to reproduce the issue from my side.

    You might try to clear your browser cache and cookies to see if that makes any difference. Also, try the integration in different browsers.

    In the meantime, I will escalate a bug report ticket to our Next Level Support. We will get back to you once we have any updates.