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Why doesn't the upload file function work on my form.Asked by Corey on October 31, 2014 at 05:09 PM
The references match in the form and the email output template but when the email comes through there isn't an attachement. I have tried files as small as 12kb and up to 5mb. Is there a size limitation? It's just not working.
size template attachement and
JotForm Support Manager
Your form is correctly configured to accept up to 5 Mb, I just sent a test and the file was uploaded with no problem
I sent the test using the direct link of the form.
So the problem seems to be in the source code that you embedded in your page http://materialsready.com/ED/ProposalRequestForm/ProducerSiteProposalRequest1.html
My recommendation would be to re-embed the form using its iFrame code version
Please give that a try and do let us know should you need further help.