What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Text in My Form Not Working--Showing Up Bolded

    Asked by jend@prime-living.com on October 31, 2014 at 05:51 PM

    Hi--we are having difficulty with the text in our form.

    It looks great in the preview and on my computer screen but when I went around the office and checked what the form looks like on other computers (about 15 other computers), I noticed that all the text in our form is showing up bolded.

    Which makes the text very difficult to read and throws off the spacing for the entire form.

    Also noticed on one of the computers' views that our form showed up in the font Georgia when it is supposed to be in Arial Black.

    I am at a complete loss as to how to fix this because it is showing up normal on my screen and in the preview on JotForm. The main thing is we can't have it showing up all bolded on others' screens. Please help!!

    Page URL:
    http://prime-living.com/nutcrackermarketgiveaway

    JotForm office font preview bold
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    JotForm Support

    Answered by Charlie on October 31, 2014 at 07:12 PM

    Hi,

    To further assist you, can you provide us more details of those computers viewing the form? Are they using a different web browser? Chrome, IE or Mozilla Firefox? You may try to use the JotForm designer in applying the changes in the font.

    1. JotForm Form Designer font style.

    2. Settings in Preferences under Form styles.

     

    Let us know if you are still having problems after applying the changes above. We'll wait for your response.

    Thank you.