Colors and Font formatting reset when new submissions received on integrated Google spreadsheet

Hi,

I have a similar issue.  Our jot forms work great.  The information is collected in a google spreadsheet, that works great too.  But to keep track of progress of dealing with feedback to customers filling in the forms, we changed colours on the spreadsheet rows or changed font formatting on spreadsheet rows.  We did not add columns or rows or change column or row orders in the spreadsheet.

What happens in my case is that with new form submissions, the colours disappear and the font formatting in the spreadsheet is re-set.

Derek

I could  not replicate the same situation. When I received new submissions, the spreadsheet would keep the format:

You may try removing and adding again the Google Spreadsheet integration.

Let us know if the problem persists.

@LHEDJ,

We do not have an option to stop the default Google Spreadsheet resetting upon updating the form.

It might be possible to import the spreadsheet data to another (your custom one) spreadsheet with an IMPORTRANGE function.

Google Docs: IMPORTRANGE

Also, there is an alternative to our Google Spreadsheet integration - the integration via JotForm > Zapier > Google Spreadsheet.

Zapier: Save new JotForm responses as Google Sheets rows