- HandCTVAsked on October 31, 2014 at 06:28 PM
I have a similar issue. Our jot forms work great. The information is collected in a google spreadsheet, that works great too. But to keep track of progress of dealing with feedback to customers filling in the forms, we changed colours on the spreadsheet rows or changed font formatting on spreadsheet rows. We did not add columns or rows or change column or row orders in the spreadsheet.
What happens in my case is that with new form submissions, the colours disappear and the font formatting in the spreadsheet is re-set.
- CarinaAnswered on October 31, 2014 at 07:26 PM
I could not replicate the same situation. When I received new submissions, the spreadsheet would keep the format:
You may try removing and adding again the Google Spreadsheet integration.
Let us know if the problem persists.
- LHEDJAnswered on September 28, 2016 at 11:48 AM
Has there been a solution to the sheet resetting upon adding, updating or deleting a form field?
- JotForm SupportMikeAnswered on September 28, 2016 at 01:42 PM
We do not have an option to stop the default Google Spreadsheet resetting upon updating the form.
It might be possible to import the spreadsheet data to another (your custom one) spreadsheet with an IMPORTRANGE function.
Also, there is an alternative to our Google Spreadsheet integration - the integration via JotForm > Zapier > Google Spreadsheet.