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AlperCayhanAsked on October 31, 2014 at 8:32 PM
How can I delete the grey lines between the fields in my mobile form?
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jonathanReplied on November 1, 2014 at 4:48 AM
Hi,
It seems you were able to resolve this already on your jotform http://www.jotformeu.com/form/42871739258366
I cannot see anymore the grey lines on your form
Please inform us if issue persist.
Thanks.
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AlperCayhanReplied on November 1, 2014 at 9:31 AM
I don't see lines in normal view, but in mobile view there are.
How can I delete them?
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Ashwin JotForm SupportReplied on November 1, 2014 at 2:41 PM
Hello AlperCayhan,
I did check your form in mobile device and I am able to replicate the issue you are having. The issue seems to be caused because of the "Mobile" theme you have selected. Please check the screenshot below:
To solve this problem, please go ahead and change the selected theme of your form.
Hope this helps.
Do get back to us if you have any questions.
Thank you!
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AlperCayhanReplied on November 1, 2014 at 3:20 PM
I have to use this form for my normal website and for the mobile one.
Will the change I have to make give any troubles for mobile form?
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jonathanReplied on November 1, 2014 at 6:12 PM
Hi,
The responsiveness and view of the form should not be affected if you change the Theme.
Please try changing it first and check if this makes the difference.
Inform us if the issue persist.
Thanks.
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AlperCayhanReplied on November 1, 2014 at 6:58 PM
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raulReplied on November 1, 2014 at 9:35 PM
Hello,
On behalf of my colleague, you're welcome :)
Since you're posting a new question, I've moved it to a new thread: http://www.jotform.com/answers/452874
Please refer to this new thread for any updates.
Best Regards.
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TBPAdminReplied on December 10, 2014 at 1:45 PM
Thank you - this solved my problem as well!