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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to remove the line which appears between form fields.

    Asked by AlperCayhan on October 31, 2014 at 08:32 PM

    How can I delete the grey lines between the fields in my mobile form?

    Page URL:
    www.touwenblok.com

    mobile form Mobile grey lines delete element
  • Profile Image
    JotForm Support

    Answered by jonathan on November 01, 2014 at 04:48 AM

    Hi,

    It seems you were able to resolve this already on your jotform http://www.jotformeu.com/form/42871739258366

    I cannot see anymore the grey lines on your form 

     

     

    Please inform us if issue persist.

    Thanks.

  • Profile Image

    Answered by AlperCayhan on November 01, 2014 at 09:31 AM

    I don't see lines in normal view, but in mobile view there are.

    How can I delete them?

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    JotForm Support

    Answered by ashwin_d on November 01, 2014 at 02:41 PM

    Hello AlperCayhan,

    I did check your form in mobile device and I am able to replicate the issue you are having. The issue seems to be caused because of the "Mobile" theme you have selected. Please check the screenshot below:

    To solve this problem, please go ahead and change the selected theme of your form.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by AlperCayhan on November 01, 2014 at 03:20 PM

    I have to use this form for my normal website and for the mobile one.

    Will the change I have to make give any troubles for mobile form?

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    JotForm Support

    Answered by jonathan on November 01, 2014 at 06:12 PM

    Hi,

    The responsiveness and view of the form should not be affected if you change the Theme. 

    Please try changing it first and check if this makes the difference.

    Inform us if the issue persist.

    Thanks.

  • Profile Image

    Answered by AlperCayhan on November 01, 2014 at 06:58 PM

    Problem solved, thanks a lot!

    One more question: how can I change the font size of the fill in forms (green fonts) in mobile view.

    I would like to give them the same fontsize as the labels.

    Hope you can help me.

  • Profile Image

    Answered by raul on November 01, 2014 at 09:35 PM

    Hello,

    On behalf of my colleague, you're welcome :)

    Since you're posting a new question, I've moved it to a new thread: http://www.jotform.com/answers/452874

    Please refer to this new thread for any updates.

    Best Regards.

  • Profile Image

    Answered by TBPAdmin on December 10, 2014 at 01:45 PM

    Thank you - this solved my problem as well!