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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I use the form to recieve credit card numbers?

    Asked by Tuibrands on October 31, 2014 at 09:47 PM

    Hi there.


    I was wondering if it is possible to receive credit card numbers?

    These point are important:

    - Only the front imprint will be taken. We do not record or ask for the cvv number.

    - We do this to manually charge cards trough our local merchant POS.
    - We do this because as a rental company we are unsure of the final price or if extra charges occur. So a gateway would not be a solution. Thanks

  • Profile Image

    Answered by Ben on November 01, 2014 at 05:11 AM


    Neither our system nor terms of use allow this. The only way that I would see this to be implemented would be to create jotform that would get all the required data for you with the payment processing widget such as Stripe for example that is hidden.

    Once you make the calculations you edit their submission and send them a link which would show them the payment processing widget this time around so that they can complete the submission. While showing payment processing widget, you could also have the fields they had already submitted hidden, only showing the ones that are related to the payment.

    I hope that this helps, but do let us know if you have any further questions.

    Best Regards,

  • Profile Image

    Answered by Tuibrands on November 01, 2014 at 06:31 PM
  • Profile Image

    Answered by raul on November 01, 2014 at 09:03 PM


    Could you please confirm if you have further questions about this matter? Or if there's something that you don't understand?

    If so, please let us know your questions and we'll do our best to help you.


  • Profile Image

    Answered by Tuibrands on November 04, 2014 at 04:51 PM
    Hi there thank you for your reply and help.
    If we can not receive the Name, card number, card type and expiry. Then there is no real need for the service I'm afraid.
    We need to take down these payment details as charges can be made to the card before/during/after the hire of our vehicles. (we are a small auto rental company). Sending a payment link when they want to extend hire or if there is damage found after the hire would be far to much of a hassle.
    As it stands we manually charge the cards through our card merchant. We are just looking for a way to receive the info via the web.
    thanks for you time.
    Tui brands?
  • Profile Image

    Answered by raul on November 04, 2014 at 05:55 PM

    On behalf of my colleague and myself, you're welcome.
    Please let us know if we can be of further assistance.

    Best Regards.