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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is the Submission Recipient E-mail address

    Asked by sirus162002 on November 01, 2014 at 05:49 AM

    Hi There,

                I have tried to change the notifier email address to be another one, but unfortunatly the notificiation goes to the default email address that I have registered with JotForm. How do I change that ?

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    JotForm Support

    Answered by jonathan on November 01, 2014 at 07:18 AM


    You must be using the Test Email button in the Notifier email..

    The test message sent by the test button will always only send the test message to your account email.

    Now, to actually checked/test if submission emails were being sent to the target Recipient E-mail address in the Notifier, you will have to submit the form in actual.

    Review this user guide also https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications


    the email address in the Recipient E-mail box is the destination address of the submission Notifier.

    Hope this help. Inform us if you need further assistance.