What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
To confirm, you are not getting your submissions notification email at firstname.lastname@example.org
I checked your email and it is not currently on our bounce list.
After checking your email notifications settings, I am seeing that is has the Sender Name missing. That can be a cause of your email notifications not being sent.
Please edit the notification settings to include a "Sender Name"
I hope this helps, please inform us if you need additional assistance.