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  • Profile Image

    can't access my account

    Asked by victoria evans on September 21, 2011 at 07:41 AM

    Hi,

     

    I set up an account and created some forms. I have unfortunately forgotten my username, and have tried to use the password reset facility but it is not recognising my email address.

     

    The email address is info@sustenta.co.uk

     

    I hope you can help.

     

    Thanks.

    Page URL:
    http://www.sustenta.co.uk/collection.html

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 21, 2011 at 09:16 AM

    It was a guest account. I have created a user account now: sustenta. You can use your email address to reset the password and log into your account.