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  • Profile Image

    I cannot change the form background color

    Asked by janicehales on November 03, 2014 at 12:56 AM

    I can't change the back ground colour for some reason, I have cleared the cache and still nothing is happening.

     

    Tried logging in nd out but it still won't allow me to change the colour also tried in the new editor

     

    The weird thing is when I click on preview I see the colour then it disappears

    I can now see the background colour in the normal editing but it doesn't show in preview

     

    Thank you

    colour background colour cache
  • Profile Image

    Answered by janicehales on November 03, 2014 at 01:05 AM
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    JotForm Support

    Answered by jonathan on November 03, 2014 at 04:12 AM

    Hi,

    Sorry for the delays. 

    But can you please tell us which of your jotform you were having this issue. Since you have a lot of forms already, I am not able to determine which one you were having this issue.

    I checked both the last form used http://www.jotform.co/form/40616597121857 and http://www.jotformpro.com/form/43058796853974 but they both have white background.

    You can change the form background color like this

     

    Please inform us if issue persist.

    Thanks.

     

     

     

  • Profile Image

    Answered by janicehales on November 03, 2014 at 03:04 PM

    Hi thank you for your response its the Win a Car form

    Thank you for your responce

    I have changed the colour in the preferences and can see the colour and the form in normal editing mode, it just won't show me the colour in preview.

     

    Hope you can help

     

    Janice

  • Profile Image
    JotForm Support

    Answered by jonathan on November 03, 2014 at 03:26 PM

    Hi Janice,

    Thank you for providing the details.

    I too was able to replicate the issue you have when I made a test on the jotform http://www.jotformpro.com/form/43058796853974

    The background color was properly applied during edit mode 

     

    but it was not applied on the actual live form 

     

    --

    I have fixed the issue in your jotform http://www.jotformpro.com/form/43058796853974 by adding custom injected CSS code into it to override the background color.

     

    .form-all {

    background-color: #69D2E7 !important;

    }

     

     

    If you check again your jotform http://www.jotformpro.com/form/43058796853974 it should now be like this

     

    Please tell us if this is what you need or not..

    Thanks.

     

    Related User guide: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes