What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to setup an email notification to the form?

    Asked by Sunny88 on November 03, 2014 at 02:48 AM


    Could you please explain a) What is the process for setting up a form from the point where the sender has filled it out and then submitted it so that it arrives at my designated SMTP address (which I have already set up) and I'm able to see what they have put on the form.

    I'm just not sure what email guide to follow after going through all the different.


    and then

    b) Can I  send them a reply email via auto response from my smtp email account (which I have already set up as well.) or should I use the Jotform auto responder and what do I need to do to set that up.


    all assistance is much appreciated






  • Profile Image
    JotForm Support

    Answered by Welvin on November 03, 2014 at 05:11 AM

    Hi Greg,

    You have to create a notification email to the form. By default, form notification is automatically created after you save your form. But you can create one by following this guide: http://www.jotform.com/help/25-Setting-Up-Email-Notifications. We have all the steps to this guide.

    The email body contains all your form questions and the field names or tags on it. These tags will be converted to the actual answers provided to your form.

    Let us know if you have any further questions.

    Thank you!