How to setup an email notification to the form?

  • Sunny88
    Asked on November 3, 2014 at 2:48 AM

    Hi,

    Could you please explain a) What is the process for setting up a form from the point where the sender has filled it out and then submitted it so that it arrives at my designated SMTP address (which I have already set up) and I'm able to see what they have put on the form.

    I'm just not sure what email guide to follow after going through all the different.

     

    and then

    b) Can I  send them a reply email via auto response from my smtp email account (which I have already set up as well.) or should I use the Jotform auto responder and what do I need to do to set that up.

     

    all assistance is much appreciated

    sincerely

    Greg

     

     

     

  • Welvin Support Team Lead
    Replied on November 3, 2014 at 5:11 AM

    Hi Greg,

    You have to create a notification email to the form. By default, form notification is automatically created after you save your form. But you can create one by following this guide: http://www.jotform.com/help/25-Setting-Up-Email-Notifications. We have all the steps to this guide.

    The email body contains all your form questions and the field names or tags on it. These tags will be converted to the actual answers provided to your form.

    Let us know if you have any further questions.

    Thank you!