Jotform has crashed a couple of time???

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    Asked on September 21, 2011 at 08:07 AM


    A Question we please need your help with;

    our work jotfrom system sometimes crashes, we then loose all our work on there from the day and get this message prompt (below), why does it happen, mean and how do we fix this???


    I look forward to your response.

    Kind regards 


    500 Internal Server Error



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    Answered on September 21, 2011 at 09:03 AM

    We have been making some changes on our servers this week. That might be causing this. You should probably use "Clone" feature to save your forms while you work on that so that you do not lose your work.

    You can clone a form by right clicking on it on My Forms page and then selecting Clone Form