Sending autoresponder email using SMTP details

  • Sunny88
    Asked on November 3, 2014 at 4:53 AM

    and then

    b) Can I  send them a reply email via auto response from my smtp email account (which I have already set up as well.) or should I use the Jotform auto responder and what do I need to do to set that up.

  • Welvin Support Team Lead
    Replied on November 3, 2014 at 5:13 AM

    Hi,

    Yes, you can. We have an autoresponder email feature in the form builder. You can create one by following this guide: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder.

    You can use Jotform's default sender email such as noreply@jotform.com, but you can also add your own email address using your own SMTP details. Please follow this guide: http://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form.

    Let us know if you need any further assistance about this feature.

    Thank you!