What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Sending autoresponder email using SMTP details

    Asked by Sunny88 on November 03, 2014 at 04:53 AM

    and then

    b) Can I  send them a reply email via auto response from my smtp email account (which I have already set up as well.) or should I use the Jotform auto responder and what do I need to do to set that up.

  • Profile Image
    JotForm Support

    Answered by Welvin on November 03, 2014 at 05:13 AM


    Yes, you can. We have an autoresponder email feature in the form builder. You can create one by following this guide: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder.

    You can use Jotform's default sender email such as noreply@jotform.com, but you can also add your own email address using your own SMTP details. Please follow this guide: http://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form. OR, you can also use Mandrill's SMTP:


    Let us know if you need any further assistance about this feature.

    Thank you!