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    Sending autoresponder email using SMTP details

    Asked by Sunny88 on November 03, 2014 at 04:53 AM

    and then

    b) Can I  send them a reply email via auto response from my smtp email account (which I have already set up as well.) or should I use the Jotform auto responder and what do I need to do to set that up.

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    JotForm Support

    Answered by Welvin on November 03, 2014 at 05:13 AM

    Hi,

    Yes, you can. We have an autoresponder email feature in the form builder. You can create one by following this guide: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder.

    You can use Jotform's default sender email such as noreply@jotform.com, but you can also add your own email address using your own SMTP details. Please follow this guide: http://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form. OR, you can also use Mandrill's SMTP:

    http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

    Let us know if you need any further assistance about this feature.

    Thank you!