What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    WordPress plug in is not working.

    Asked by TomsCarCare on November 03, 2014 at 09:57 AM

    I had 2 forms that worked a month or so ago, now I can't get them to work on the wordpress.org site.  I tried using the pencil icon, nothing happens.  I tried copy and paste WP code, nothing happens.  I tried using the direct link, secured, and nothing happens.  Is this not working with WP anymore?  My client is a bit frantic...



    Page URL:

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    Answered by raul on November 03, 2014 at 11:11 AM


    Upon checking your site, I see that you're using SSL (https protocol) to load that page but you're loading your JotForm without using SSL (http protocol) and it's being blocked for this reason.

    You need to either use the Secure Form option to embed your form.

    Or change your website page to load it without using SSL.

    Please note that if you choose to use the Secure Form code then you'll only be allowed to capture 10 SSL submissions since you're using a FREE account.

    Please let us know if you need further assistance.
    Thank you.

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    Answered by TomsCarCare on November 03, 2014 at 03:08 PM

    I previously did that, and must have turned it off when playing with options.  I have it turned on now, but all it shows is the url of the form if I use the secure option.  How would I turn off the ssl for this page onlin in wordpress?


    The pencil icon still doesn't work in wp page tools...

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    Answered by TomsCarCare on November 03, 2014 at 03:47 PM

    Not sure what happened, but it just now started working! Thanks for your help-


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    JotForm Support

    Answered by jonathan on November 03, 2014 at 04:51 PM


    Thank you for taking the time to update us and letting us know it is working now.

    I was also able to checked on your website and I can see the form working.

    Contact us again anytime for any assistance you need.