What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Fetching fields in MailChimp integration is not working

    Asked by nuovetecnologie on November 03, 2014 at 10:04 AM

    Hello,

    I need to integrate my form with Mailchimp but after insert the correct api key and select the list name the fetching fields is not working: in other words, there is no match between the MC and jotform fields.

    Can you please help? I need the integration working as soon as possible.

    Thanks!

    Paola

    Page URL:
    http://eepurl.com/y_6CP

    JotForm name integrate select
  • Profile Image

    Answered by Carina on November 03, 2014 at 11:28 AM

    Hello Paola

    I tested and could successfully integrate with Mailchimp and the fields are updating the lists:

    Are you still experiencing the same difficulty?

    Let us know if the problem persists.

  • Profile Image

    Answered by nuovetecnologie on November 03, 2014 at 12:47 PM

    Hi,

    it still does not work!

    Paola

  • Profile Image

    Answered by nuovetecnologie on November 03, 2014 at 12:48 PM

  • Profile Image
    JotForm Support

    Answered by david on November 03, 2014 at 02:28 PM

    Hi,

    I tested the Mailchimp integration as well and I also ran in to problems adding fields to be passed along:

    My test form has many more fields than just "Full Name" but it wont even allow me to choose more initial categories, let alone add the form fields that they should be associated with.

    I went ahead and opened a bug ticket to have our developers take a look.  We will let you know in this thread as soon as we have a resolution.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on November 03, 2014 at 04:40 PM

    Ciao Paola,

    The reason you can't match your MailChimp fields 'Telefono' and 'Cellulare' is because the corresponding fields in your JotForm are textbox-type ones, not phone.

    If your MailChimp list fields have a type 'Phone', then the matching field in your JotForm should also be 'Phone'. Likewise, if the MailCHimp list field is 'Text', the matching JotForm fields should be 'Text Box'.

     

    Hope this answers your question.