What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancel Subscription

    Asked by adriena riley  on November 03, 2014 at 10:18 AM

    I sent and email to cancel subscription. but my account was debited.

    Please contact me at 773-706-0027. Thank you

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    JotForm Support

    Answered by Welvin on November 03, 2014 at 11:22 AM

    Hi Adriena,

    Unfortunately, I can't find your email. What is the email address used for sending the email? Also, what is your Jotform username? I can't find it using your current email address.

    Lastly, we do not offer a phone so we can't call you at this time. Please contact us through this support forum or email us again at support@jotform.com.

    Thank you!