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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Some forum thread do not load properly

    Asked by jposloski on November 03, 2014 at 02:07 PM

    I have been trying to find answers to certain questions and I find that the pages do not load. They seem to go into a reload/ refresh loop, but there is no data where you would expect the forum information.

    Page URL:
    http://www.jotform.com/answers/453441

    find refresh loop reload private thread
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    JotForm Support

    Answered by jonathan on November 03, 2014 at 03:03 PM

    Hi,

    It is because the thread was set to Private mode

    This is done when the original topic/thread owner requires confidentiality in the discussion thread.

    Like the thread http://www.jotform.com/answers/453441 you mentioned.

     

    Thanks.