What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I downgrade my account?

    Asked by fredericoc123 on November 03, 2014 at 05:25 PM

    Please I need to cancel any paid membership I have with this account.

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    Answered by raul on November 03, 2014 at 07:46 PM


    In order to downgrade your account, please follow these steps:

    Login to your account and look for the man-looking icon, click it and then click on the Account link.

    Then click on the billing icon on the left and change your current plan to Starter.

    This will cancel your current subscription.

    Please let us know if you need further assistance.
    Thank you.