What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I recently added to collect images from the form, but those images are not in email either (if they should be)I also have a question regarding image s

    Asked by coastsideservices on November 03, 2014 at 05:47 PM

    I recently added to collect images from the form, but those images are not in email either (if they should be)

    I also have a question regarding image size... what is the max allowable limit per image and if someone submits multiple images that are large does it affect my account threshold?

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    JotForm Support

    Answered by david on November 03, 2014 at 06:08 PM

    Hi,

    To have the images show up in your notification, you would need to add the image upload field to your notification:

    This should allow for the images to show up in your email notifications.  The max allowable upload size is 1GB total per submission.  Every file uploaded will count towards your limits until the associated submission is deleted.  Here is our guide on how to change the limits on file uploads:

    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    If you have any further questions, let us know and we will be happy to help.