I recently added to collect images from the form, but those images are not in email either (if they should be)I also have a question regarding image s

  • coastsideservices
    Asked on November 3, 2014 at 5:47 PM

    I recently added to collect images from the form, but those images are not in email either (if they should be)

    I also have a question regarding image size... what is the max allowable limit per image and if someone submits multiple images that are large does it affect my account threshold?

  • David JotForm Support
    Replied on November 3, 2014 at 6:08 PM

    Hi,

    To have the images show up in your notification, you would need to add the image upload field to your notification:

    I recently added to collect images from the form, but those images are not in email either (if they should be)I also have a question regarding image s Image 1 Screenshot 20

    This should allow for the images to show up in your email notifications.  The max allowable upload size is 1GB total per submission.  Every file uploaded will count towards your limits until the associated submission is deleted.  Here is our guide on how to change the limits on file uploads:

    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    If you have any further questions, let us know and we will be happy to help.