What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Encrypting Stored Files

    Asked by Shawn Nix  on November 03, 2014 at 08:26 PM

    Do you encrypt files that are stored on your servers from file uploaded submissions?

    Submissions
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    JotForm Support

    Answered by ashwin_d on November 03, 2014 at 11:59 PM

    Hello Shawn,

    No we do not encrypt the files or submission data on our server. Please be noted that you can use your form's secure / SSL URL or embed code to ensure that the data is encrypted when transmitting from form to our server. The following guide should help you on how you can receive SSL submissions:  http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions 

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!