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tamandesarelauAsked on November 3, 2014 at 9:15 PM
Hi,
We created a test form and we setup up the email alert for it.
The original recipient email is eg. abc@gmail.com. We tried to change it to efg@gmail.com.
It was fined.
1) However when we perform a test email, it did not use efg@gmail.com.
It uses abc@gmail.com instead which we don't want too.
How do we resolved it so that it can send to efg@gmail.com
2) How do we add more than 1 email address as email recipient?
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gori-mathewReplied on November 4, 2014 at 4:37 AM
Thank you for contacting us!
For your first question I suggest you take a look at the following guide on how to set up email notification:
http://www.jotform.com/help/25-Setting-Up-Email-Notifications
For your second question on how to add more than one email address as email recipient I suggest you take a look at the following guide on how to send notification to multiple recipients:
http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients
Also take a look at this guide to prevent email bouncing related issues
http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
I hope the above information helps you solve your problem.
Thanks!