What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Designer: I cannot get theme form to look like the theme I choose.

    Asked by houls3 on November 03, 2014 at 10:27 PM

    Ever sice you introduced the new Theme Editor, I can no longer design templates to the way I want, it reverts back to a substandard theme. For example I choose NOVA as my theme but then the font becomes italic... 

    I am having too many problems and I am now looking at alternatives.

    form designer nova theme themes
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    JotForm Support

    Answered by Jan on November 04, 2014 at 06:46 AM

    Hi,

    Sorry for the inconvenience. Form Designer is our new tool that makes our users create or edit their forms easily from top to bottom. We've seen reports wherein when an existing form with css or theme installed are having issues in using the Form Designer tool. But don't worry, our designers and developers are working on reported issues about the tool so we can improve our service.

    In the meantime, please tell us how can we help.

    You can also use the Form Revision History if you want to revert back from the changes you made.

    Thank you for your patience.

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    Answered by traxxstarr on May 02, 2015 at 12:43 AM

    The Designer is crap. Why does it keep covering up my background when I select view or visit the form link. Only can see background image at very bottom. I sat here for 2 hours tryn to figure out why this crap feature isn't working properly and its still not working. Give me a good reason why I shouldn't switch to a different form building site...
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    JotForm Support

    Answered by Jan on May 02, 2015 at 04:49 AM

    @traxxstarr

    I created a separate thread about your issues on the Form Designer. Here's the URL of the new thread: http://www.jotform.com/answers/563050. Thank you for understanding.