What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to hide empty fields that appears on autoresponder

    Asked by ripe on November 03, 2014 at 10:33 PM

    I have set this option on my form, however, my notification comes in properply with empty fields stripped and autoresponder is coming in showing all the empty fields listed as well.... 

     

    I need to be able to remove empty fields from autoresponder...

    Empty fields hide autoresponder
  • Profile Image

    Answered by jedcadorna on November 04, 2014 at 06:30 AM

    Just enable the "Hide Empty Fields on Emails" in your form settings. You can go to Setup and Embed > Preferences > Advanced Settings > Hide Empty Fields on Emails > Enable