Problems with forum

  • Profile Image
    1kx1k
    Asked on July 30, 2010 at 11:56 PM

    2 problems

    1. you cant delete a post. for example you later find and answer in the forums and wish to delete a post to save duplication of a question

    2. unsubscribe. 1 of my questions was answered but now when people write stuff after my post i keep getting emails & I can't for obvious reasons mark emails from jotform as spam, so i just have to deal with it. Theoretically users although I asume are nice people could all post a response to this and flood my inbox

  • Profile Image
    aytekin
    Answered on August 02, 2010 at 07:15 AM

    1. you cant delete a post. for example you later find and answer in the forums and wish to delete a post to save duplication of a question

    We do not want the threads to be deleted. Even if you find out the answer, please post the answer on the same thread so if someone else is looking for that solution, they can find it easily. Sometimes same problems can be asked/explained in different ways. So, having duplicate threads is not such a bad things.

    2. unsubscribe. 1 of my questions was answered but now when people write stuff after my post i keep getting emails & I can't for obvious reasons mark emails from jotform as spam, so i just have to deal with it. Theoretically users although I asume are nice people could all post a response to this and flood my inbox

    If you are using gmail, you can create filters so that if the from address contains "JotForm Support Forum", you can send it to trash or archive it. If you would like to silence a particular thread, you can do that with the subject of the email. Most email clients support that these days. So, my recommendation is to use that for now. Until we can implement unsubscribe.