What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I unsubscribe, or downgrade my plan to the free one?

    Asked by artofishal on November 04, 2014 at 11:07 AM

    I am wanting to move from the $9.95/month plan to the free plan.  How can I do this?  When I try to do it online it tells me that it needs to be done manually...?



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    JotForm Support Manager

    Answered by Jeanette on November 04, 2014 at 11:43 AM

    I've canceled your subscription through Paypal. Your account is scheduled to be downgrade on Nov 11.